RuxiGo LLC — Premium Black SUV Transportation
Privacy Policy
Last updated: November 2025
RuxiGo LLC (“we,” “us,” “our,” or “RuxiGo”) provides private driver, airport transfer, hourly chauffeur, and senior transportation services across Rockford and Chicagoland. We are committed to protecting your privacy and maintaining your trust.
1. Information We Collect
We may collect the following whenever you visit our site or book services:
A. Information You Provide Directly
- Pickup location
- Drop-off location
- Pickup date and time
- Service type and trip details
- Special notes or requests
- Contact information (name, email, phone) — collected by Stripe during payment
- Billing information (handled securely by Stripe; we do not store card numbers)
B. Payment Information
Payments are processed through Stripe, and we do not store your credit card information. Stripe may collect:
- Name
- Phone number
- Billing address
- Payment card details
C. Automatically Collected Information
- IP address
- Browser type
- Device type
- Usage data (pages visited, time spent on site)
This data helps us improve the website experience.
2. How We Use Your Information
- Process and confirm bookings
- Provide private driver and transportation services
- Contact you about your reservation
- Send confirmations, receipts, and updates
- Improve website performance and customer experience
- Comply with legal obligations
- Prevent fraud or misuse of our services
3. Sharing Your Information
A. Service Providers
- Stripe for secure payment processing
- Email service providers for confirmations
- Internal driver dispatch systems to complete your trip
B. Legal Requirements
- Comply with the law
- Respond to a legal request
- Protect our rights, safety, or operations
We do not sell, rent, or trade customer information.
4. Cookies & Tracking Technologies
- Improve website functionality
- Remember booking details
- Analyze website traffic
- Personalize user experience
5. Data Security
- Encrypted website (HTTPS)
- Secure Stripe Checkout for payments
- Restricted access to booking data
- Monitoring for unauthorized access
6. Your Rights
Depending on your location, you may request that we:
- Access the information we hold about you
- Correct inaccurate data
- Delete your information
- Object to certain uses of your data
- Request a copy of your personal data
To submit a request, contact us at the details below.
7. Children’s Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect information from children.
8. Data Retention
We retain customer and booking records only as long as needed for service delivery, payment processing, and legal or accounting requirements. Unnecessary data is securely deleted.
9. Third-Party Links
External links may appear on the site. We are not responsible for their content or privacy practices.
10. Updates to This Policy
We may update this Privacy Policy at any time. The “Last Updated” date reflects the most recent version. Continued use of our site or services means you accept the updates.
11. Contact Us
For questions about this policy or your personal information, reach out to:
RuxiGo LLC
Rockford, Illinois, United States
📧 Email: 708 308-4243
📞 Phone: ivrukhi@gmail.com