Effective Date: January 2026
RuxiGo ("RuxiGo," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or request transportation services.
By using our website or submitting information to us, you agree to this Privacy Policy.
We may collect the following types of information:
A) Information You Provide
When you request a ride, contact us, or submit a booking inquiry, you may provide:
Full name
Phone number
Email address
Pickup and drop-off locations
Date and time of service
Trip notes (flight number, luggage details, special requests)
B) Payment Information
Payments may be processed through third-party providers (such as Stripe). We do not store your full credit card details on our servers.
C) Automatically Collected Information
When you visit our website, we may collect basic usage data such as:
Device type and browser
IP address (approximate location)
Pages visited and time spent
Referral source (how you found our website)
We use your information to:
Provide and manage ride reservations
Confirm your pickup details and trip information
Communicate with you about your booking (call/text/email)
Improve our website experience and services
Prevent fraud, spam, or misuse of our services
Comply with legal requirements when necessary
If you provide your phone number, you may receive:
Booking confirmations
Pickup coordination messages
Service updates
Message and data rates may apply depending on your carrier. You can request to stop messages anytime by contacting us.
We do not sell your personal information.
We may share information only when necessary, including:
With trusted service providers used to operate the business (payment processors, email services)
If required by law, legal process, or government request
To protect our rights, safety, or property, and the safety of our customers
Our website may use third-party services such as:
Payment processing (e.g., Stripe)
Mapping and route tools (e.g., Google Maps / Distance Matrix)
Email delivery services (e.g., Resend)
These services may collect and process data according to their own privacy policies. We recommend reviewing their policies for more details.
We keep personal information only as long as necessary to:
Provide service and customer support
Maintain business records
Meet legal or tax obligations
We take reasonable steps to protect your personal information. However, no online service is 100% secure. We cannot guarantee absolute security, but we work hard to safeguard your data.
Depending on your location, you may have the right to:
Request access to your personal information
Request correction of incorrect information
Request deletion of your information (when legally allowed)
To make a request, contact us using the information below.
Our services are not intended for children under 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
If you have questions about this Privacy Policy, please contact:
RuxiGo
Call/Text: +1 (708) 308-4243
Website: RuxiGo.com
